I'd like to suggest that EVERYONE that uses Navionics in their GPS, Smartphone, iPad, Android or other device on the lake to call in or use their web interface to provide Navionics with update information every time you see something that looks wrong or may need an update. She then told me I could make a report online easliy, but since I was already on the phone she took the info from me on the phone. It sure does! I was impressed when I dialed in, didn't have too long a wait (I was third in line) and the person spoke American English when they answered the phone! I then received an email from the person that I spoke to (Thanks Jennifer!).
This has separate links to report problems with either their GPS charts or with their mobile app. If needed, you can find their "Report Cartography problems" link here: Wow that's fast service.įrom now on, when/if I find anything not correct on my charts, I'm going to contact them and let them know! I was very impressed, quick fast service, and both online charts as well as their downloadable data will be updated! This will help all users on the lake. I can now update my chip for my GPS and it too will be corrected.
They took the report, and would you believe it, just four business days later I received an email that they fixed the problem and that they updated their charts! I didn't expect much.īeing a large company, I thought that they would not care about our lake, after all, the majority of their customers must be on the ocean, not on our lake. Since I go by that light every time I leave my dock, I thought I'd contact Navionics and see if they would listen to me. Looking on line at their web app: as well as looking on my GPS chartplotter, I noticed a marker/light that appeared to be in the wrong place (Light #55 was previously on top of a dock instead of in the proper place in the channel).
Last year I got an update using this product: (you can find these chips at a discount online). I have a GPS that uses a Navionics chip for a chart of the lake. I have to say, I didn't expect results like this.
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